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CUSTOMER STORY

How Big Time Studios Cut Analytics Costs by 80% While Building for 1M MAU

An 80-person game studio moved from expensive, fragmented tools to a unified analytics platform that handles massive volumes without breaking the budget.

"SparkLogs solved our biggest pain point: finding that one critical error instance among millions of logs without breaking our budget."

— Matt Tonks, CTO, Big Time Studios

Big Time Studios • 80-person team • Building high-volume multiplayer games on Unreal Engine

The Challenge: Finding Critical Errors in Millions of Logs

Before SparkLogs, Big Time Studios faced escalating costs, fragmented tools, and analytics platforms that couldn't scale with their growing player base.

Cost Crisis

CloudWatch costs were spiraling out of control as their game scaled. GameAnalytics was eating up their budget for basic analytics capabilities.

"Before SparkLogs, we were drowning in CloudWatch costs and complexity."

Fragmentation Problem

Server logs in CloudWatch. Analytics events in GameAnalytics. Offline player data scattered across multiple systems. No unified way to query across all their data.

"We needed something bespoke for gaming that could handle our server logs, analytics events, and offline player data all in one place."

Gaming-Specific Gaps

Generic logging tools don't understand game analytics. Existing platforms had field limits, cardinality caps, and premium pricing to unlock basic features.

"As an 80-person studio, we needed enterprise-scale capabilities without enterprise-scale budgets."

Hear From Big Time Studios' CTO

Matt Tonks explains how SparkLogs helped them cut costs by 80% while scaling to massive volumes.

"Before SparkLogs, we were drowning in CloudWatch costs and complexity. As an 80-person studio, we needed something bespoke for gaming that could handle our server logs, analytics events, and offline player data all in one place."
Customer Testimonial Video (Coming Soon)
80%
Cost Reduction
1
Tools needed to do the job
10 min
Integration Time
"The difference is night and day. We're ingesting massive volumes with excellent retention at 80% less cost than CloudWatch, and the search performance is incredibly fast."

— Matt Tonks, CTO, Big Time Studios

The Solution: Unified Logging and Analytics for Gaming

Big Time Studios found a platform that understands gaming workflows and handles their unique combination of server logs, client analytics, and offline data at scale—without the premium pricing.

Bespoke for Gaming

"We needed something bespoke for gaming that could handle our server logs, analytics events, and offline player data all in one place."

SparkLogs provides purpose-built analytics for games:

  • 7 analytics event types (session, purchase, ad, resource, progression, design, log)
  • Automatic DAU/MAU/retention snapshots
  • Offline event queuing and batching
  • Native Unreal Engine plugin
  • Unified server logs + client analytics
See game analytics capabilities →

Incredible Search Performance

"The search performance is incredibly fast. SparkLogs solved our biggest pain point: finding that one critical error instance among millions of logs."

Built on BigQuery for petabyte-scale queries:

  • Full-text search across billions of events
  • Infinite custom fields, unlimited cardinality
  • Interactive histogram with severity filtering
  • SQL-like query language (LQL)
  • Custom dashboards for your team
Explore query capabilities →

80% Cost Reduction

"We're ingesting massive volumes with excellent retention at 80% less cost than CloudWatch."

Game-changing pricing without sacrificing capabilities:

  • $0.10-$0.44/GB vs. CloudWatch's $0.50+/GB
  • 20-year retention included (not 90 days)
  • No per-seat charges for your team
  • 25GB free tier = 1M+ sessions/month
  • Pay only for what you use
See pricing details →

Implementation: 10 Minutes to First Data

Big Time Studios went from evaluation to full production in under a month—with minimal engineering effort.

Week 1

Installation & Testing

"The Unreal Engine plugin was literally a 10-minute integration."
  • Installed SparkLogs Unreal plugin
  • Configured auth credentials
  • Tested with development environment
Week 2

Parallel Running

  • Ran SparkLogs alongside existing tools
  • Validated data accuracy
  • Team explored new query interface
Week 3-4

Full Migration

  • Deprecated old analytics tools
  • Built custom dashboards in Looker Studio
  • Entire team trained and onboarded
  • Started realizing cost savings immediately

"SparkLogs integrates 2 tools we had into 1. The Unreal Engine plugin was literally a 10-minute integration."

— Matt Tonks, CTO, Big Time Studios

The Results: Centralized, Fast, and Affordable

SparkLogs became Big Time Studios' go-to platform for all logging needs, delivering measurable business value.

Cost Savings

"We saved in engineer resources and money"
  • 80% reduction vs. CloudWatch
  • Logging and Analytics in one place
  • Predictable, usage-based pricing
  • No surprise bills as they scale

Operational Improvements

"The difference is night and day."
  • All data centralized in one platform
  • Server logs + analytics + offline data unified
  • Proper organizational access controls
  • Fast search across massive datasets

Team Enablement

"Our entire team can access the data they need."
  • Custom dashboards for different roles
  • No more scattered across expensive tools
  • Direct BigQuery access for ML models
  • Go-to platform for all logging needs
"Finally, a solution that understands gaming workflows and doesn't punish us financially for generating the data we need to build great games."

— Matt Tonks, CTO, Big Time Studios

How SparkLogs Compares for Game Studios

An objective comparison based on Big Time Studios' research and industry standards.

CapabilityTraditional Analytics
(GameAnalytics, Unity)
SparkLogs
Custom Fields20-100 limitUnlimited
CardinalityLimited, premium pricing to increaseUnlimited
Data Retention90 days standard, pay more for longer20 years included
Unified Logs + AnalyticsSeparate tools neededSingle platform
Cost (1TB/month)$12,000/month (GameAnalytics enterprise)$440-$1,000/month
Search PerformanceDashboard queries onlyFull-text search, LQL queries
Offline Data SupportLimited or noneFull offline buffering

Based on Big Time Studios' research and publicly available pricing. Your costs may vary.

Common Questions from Game Studios

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  • ✓ 25GB/month free forever
  • ✓ 1M+ game sessions/month on free tier
  • ✓ Full analytics features included
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Talk to Our Team

  • → Questions about migrating from GameAnalytics?
  • → Need help with Unreal Engine integration?
  • → Want to discuss your specific scale?
  • → Looking for custom pricing?
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