The MSP Log Retention Challenge
📜So Many Regulations, So Little Time
HIPAA requires 6 years of retained logs. PCI-DSS needs 1 year. SOX requires 5-7 years. Cyber insurance policies often require 1+ year of firewall and endpoint logs. Managing different retention requirements per-client creates operational exceptions and tool fragmentation.
💸Log Retention Is Expensive & Complex
SIEM tools are costly and not deployed to all clients. Clients without SIEM have compliance risk for log retention. SIEM tools often retain data for just 90 days, charging significantly more for multi-year retention.
⏱️Audit Evidence Takes Hours to Produce
When the auditor asks for 18-month-old logs for a particular device during a specific time window, how much time and effort does it take to find and produce them? Often hours of unbillable work across multiple tools.
🔧Fragmented Tools & Log Silos
Windows event logs, firewall logs, vendor appliance logs, M365/Azure logs all live in different silos. RMM tools give per-machine access only. No cross-client search. No unified view for diagnosis or forensics.
SparkLogs Archiving & Replication
Ingest logs from hundreds of sources. Search instantly. Archive automatically. Replicate to your cloud storage for long-term retention.
🏢Multi-Tenant by Design
Hierarchical organizations isolate client data. Role-based access control (RBAC) ensures each team member sees only what they should.
- Single pane of glass across all managed clients
- No per-seat fees; unlimited users included
- SSO included on every plan
⚡Instant Full-Text Search
Search hundreds of billions of events in seconds. SQL-like query language with full-text search, field extraction, and pattern analysis.
- AutoExtract turns unstructured logs into structured fields
- Auto-parse firewall logs (all RFC and loose syslog formats)
- Context viewer for side-by-side log exploration
📦Automatic Log Archive (Compressed & Queryable)
All logs are automatically archived daily to Apache Parquet format (10x compressed, query-ready). No manual export, no complex tiering, no rehydration.
- Compressed and partitioned for efficient querying
- Compatible with AWS Athena, BigQuery, Azure Synapse, Apache Spark
- Includes audit logs for each archival and replication job
🗄️1 Year Built-In Cloud Archive
Every log is retained in cloud archive for 1 year at no extra cost on Cloud plans. Private Cloud plans support up to 20 years of live, searchable data retention.
- In-product instant search across all retained data
- No separate hot/cold tiers to manage
- Data lives in US or EU region of your choice
🔄1:N Replication to Your Storage
Replicate archived logs to one or more storage destinations under your control. Retain for as long as you need.
- AWS S3, Azure Blob, GCS, Backblaze B2, and 40+ S3-compatible providers
- Supports WORM/immutable/bucket-locked storage
- Configurable replication window (last 30 days to all data)
🎯Schemaless Ingestion with AutoExtract
Point and shoot. No field schemas, no index configuration, no parsing rules to maintain. Send data and it just works.
- Ingest via OpenTelemetry Collector, vector.dev, Fluentbit, Filebeat, Alloy
- REST/HTTPS, Elasticsearch API, and Loki API supported
- Deploy agents via RMM tooling
How It Works
From ingestion to long-term archive: automatic, daily, and hands-off.
Log Retention: Status Quo vs SparkLogs
SparkLogs supplements your existing tools with affordable, long-term log retention and archiving for all clients.
Status Quo:
- MSP-focused SIEMs priced per-endpoint; extra cost for long-term retention; only deployed to clients paying for SIEM
- Enterprise SIEMs (Splunk, Sentinel, QRadar) too expensive for most MSP clients
- ELK/OpenSearch requires significant time, expertise, and $$$ to operate
- Cloud cold storage (S3, Azure Blob) requires custom ingestion pipeline; logs unsearchable without rehydration
- RMM-native logging typically limited to ~30 days, not audit-grade
- Many SMBs have no log retention at all; MSPs absorb the compliance risk
With SparkLogs:
- 5-10x lower cost than SIEM for log retention; affordable enough to deploy to all clients
- Supplements existing SIEM deployments with cost-effective long-term retention
- Provides searchable log retention for clients without any SIEM
- Example costs: 2,000 endpoints: ~$300-600/mo; 10,000 endpoints: ~$2,300-2,600/mo (varies with log volume)
- Month-to-month billing; multi-tenant; deploy agents via RMM
- Automatic log parsing; no infrastructure to manage; cloud-first, serverless
Retain logs for all clients. Stay compliant. Spend less.
Built for MSPs
💰 Save Money
Archive all your clients' log data for pennies on the dollar. Often just a few hundred dollars a month for logs from thousands of endpoints.
✅ Compliance Ready
Meet log retention requirements for HIPAA, PCI-DSS, SOX, CMMC, and more. Cost-effective for every client, even those without a SIEM.
🛠️ Easy to Manage
Multi-tenant by design. Deploy log agents via RMM. Log parsing is automatic (no configuration needed). Cloud-first, no infrastructure to manage.
♾️ Flexible Retention
Replicate to multiple destinations. Retain logs for as long as you need. Supports WORM/immutable storage for regulatory requirements.
MSP Friendly: Month-to-month billing. Tailored onboarding. Engineering-driven support.
Want to dive deeper?
Learn how to set up archiving, configure replication targets, understand the data format, and query your archived Data Lake.
Explore Technical Details →Simple, Transparent Pricing
Pay only for what you use. No per-endpoint fees, no per-seat fees. Month-to-month. Affordable enough to deploy across all your clients.
A typical endpoint generates 0.5-2 GB of logs per month, depending on activity levels and whether file access logging is enabled.
☁️ SparkLogs Cloud
Free forever under 25 GB/month
- ✅ 300 GB-ingested included per month
- ✅ $0.39/GB after included amount
- ✅ Unlimited Querying*
- ✅ Up to 365 days retention
- ✅ Massive-Scale Adaptive query engine
🔒 Private Cloud
30-day free trial (5 TB)
- ✅ 2 TB-ingested included per month
- ✅ $0.22/GB after included amount
- ✅ Unlimited Querying*
- ✅ Up to 20 years retention
- ✅ Massive-Scale Adaptive query engine
🔒 Self-Hosted Querying
60-day free trial (5 TB)
- ✅ 20 TB-ingested included per month
- ✅ $0.10/GB after included amount
- ✅ Unlimited Querying
- ✅ Up to 20 years retention
- ✅ Massive-Scale Adaptive query engine
Frequently Asked Questions
Start Archiving Your Clients' Logs Today
Automatic archiving. Flexible replication. Cost-effective. Comply with confidence.
Try It Free
- ✅ 25 GB/month free forever
- ✅ No credit card required
- ✅ Multi-tenant with RBAC
- ✅ Deploy agents via RMM
- ✅ Compliance-ready archiving
- ✅ No long-term contracts
Additional Resources: